Return Policy

Thank you for shopping with Aurora Studio HK.

Before placing an order, customer should carefully check the order content (including but not limited to contact information, delivery address, style, fabric, trimmings, buttons and quantity of the product). Once the custom-made item has successfully been submitted, it cannot be cancelled, modified, or returned for a refund. These items are final sale.

If there is quality issue, please contact the Client Service Center from Monday to Friday from 9:30am to 6:30pm by calling +852 28963662 or by email at: cs@aurorastudiohk.com within 7 days of receiving it.